fancy wing Terms and Conditions

This terms and conditions document is a legally binding agreement between the fancy wing platform and its users. When you register on this site, log in, or use this service in any way, you are considered to have read and accepted all the terms described here.

fancy wing is an online entertainment platform offering casino games, sports betting and live gaming. These services are available only to individuals who agree to comply with these terms and who are permitted by the laws of their own jurisdiction to participate in such activities.

This document may be revised from time to time. Continuing to use the service after any revision means you have accepted the updated terms. It is therefore advisable to review this page regularly.

2.1 Registration Process

To open an account on fancy wing, you must provide accurate and complete information. Your username, password, email and mobile number must all be genuine and your own. Opening an account using false information or someone else's details is a direct violation of these terms.

2.2 One Person, One Account

Each user may operate only one account. Creating multiple accounts under the same identity or from the same device or network is strictly prohibited. If multiple accounts are detected, all associated accounts may be suspended or closed and any accumulated balance may be forfeited.

2.3 Identity Verification (KYC)

fancy wing reserves the right to verify a member's identity at any time. A national ID card, passport or other official document may be requested. The platform reserves the right to put withdrawals on hold until verification is complete.

2.4 Account Security

It is your responsibility to keep your login details (username and password) completely confidential. It is best not to share this information with anyone. If you suspect any unauthorised access to your account, contact us immediately through live chat.

All fancy wing services — casino games, sports betting or any other gaming activity — are for persons aged 21 or above only. Minors are strictly prohibited from opening or using an account.

If false age information is provided at registration, the account will be closed and all deposited funds will be dealt with in accordance with applicable law. Parents and guardians are advised to ensure that minors cannot access this platform.

4.1 Minimum Amounts

The minimum amount for each deposit is ৳300. The minimum withdrawal amount is ৳800. Transactions below these amounts cannot be processed.

4.2 Accepted Methods

fancy wing supports the following methods for both deposits and withdrawals:

• bKash — Bangladesh's most widely used mobile banking service
• Nagad — Digital financial service from Bangladesh Post Office
• Rocket — Dutch-Bangla Bank's mobile banking service
• Bank Transfer — Major banks including BRAC Bank, Dutch-Bangla Bank and Islami Bank

4.3 Withdrawal Processing Time

Approved withdrawal requests are generally processed within 30 minutes to 3 hours. This time may temporarily increase if identity verification or additional security review is required.

4.4 Transaction Restrictions

fancy wing reserves the right to suspend unusual or suspicious transactions and to conduct investigations where necessary. Legal action may be taken against accounts found to be involved in money laundering or fraudulent activity.

5.1 Welcome Bonus

New members can receive a 200% bonus on their first deposit, up to ৳15,000. For example, depositing ৳1,000 adds a ৳2,000 bonus for a total balance of ৳3,000, and a wagering requirement of ৳2,000 × 10 = ৳20,000 must be met before the bonus can be withdrawn.

5.2 General Bonus Terms

• Bonus funds cannot be converted directly to cash — withdrawal is only possible after the specified wagering requirement has been met.
• Claiming bonuses using multiple accounts is prohibited.
• fancy wing reserves the right to change or discontinue any promotion at any time.
• If a withdrawal is requested before the bonus terms are met, the bonus will be cancelled.

5.3 Other Promotions

There are various other promotions including weekly reload bonuses, cricket-specific offers, birthday rewards, referral bonuses and evening slot offers. Each has its own wagering requirements, minimum deposit and claiming rules — full details for each offer can be found on the relevant promotion page.

6.1 Scope of Services

fancy wing offers slots, live casino, Baccarat, Roulette, Teen Patti, cricket betting and many more games. Games from world-class providers including PG Soft, Pragmatic Play, JILI and Evolution are available.

6.2 Technical Issues

If a game is interrupted mid-session due to a server outage, network problem or other technical fault, the system's game log will be treated as the final evidence for settling the related bet. If there is any dispute regarding this, you may contact the support team.

6.3 Unauthorised Methods

Any attempt to manipulate the game system — including using bots, software-assisted betting, collusion or any other fraudulent method — is a serious violation of these terms. If such activity is detected, the account will be closed immediately.

fancy wing reserves the right to temporarily suspend or permanently close an account in any of the following circumstances:

• Violation of any clause of these terms and conditions.
• Failure to respond to an identity verification request.
• Evidence of suspicious or fraudulent transactions.
• The account holder requests account closure themselves.
• The account has been inactive for an extended period.

If there is a valid balance at the time of closure, the matter of returning those funds will be reviewed on a case-by-case basis.

Services provided through the fancy wing platform are offered on an "as is" basis. The platform's liability for any financial or non-financial loss suffered by a user due to service interruptions, data errors or other technical faults is limited. fancy wing is not directly liable for issues arising from third-party game providers' software, but will assist in finding a resolution.

fancy wing will not be liable if any game or bet is affected by a problem with the user's internet connection, device or operating system.

Full details of how your personal information is collected, stored and used can be found in our Privacy Policy. We use SSL encryption to keep your information secure and do not share it with any unauthorised third parties.

Transaction records and game logs are retained for a set period in accordance with legal requirements. Some data may be kept even after account closure due to legal obligations.

fancy wing believes that gaming should be enjoyed as a form of entertainment — never as a means of earning a living. By following our Responsible Gaming Guidelines, you can set your own playing limits and take a break whenever needed.

If you feel that the urge to play is getting out of control, contact our support team immediately. Deposit limits, bet limits or self-exclusion can be set on your account voluntarily.

fancy wing reserves the right to change, revise or update these terms and conditions at any time. For significant changes, registered members will be notified by email or through a platform notification. Continuing to use the service after any change means the new terms are considered accepted.

If the revised terms are not acceptable, you may request account closure. However, transactions already completed will be settled under the terms that were in place before the change. To learn more about us, read our About Us page.

For any questions or complaints regarding these terms or use of the platform, contact us directly. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.

• Live Chat: Start a chat directly from any page on the site — the fastest way to get a resolution.
• Email: [email protected]

For any dispute, our support team will first attempt to reach a resolution. If a resolution is not reached, the matter will be escalated to senior management for review. For general questions, many answers may be found on our FAQ page.